How do we say “I’m sorry?” A true apology goes beyond words and includes our behavior, and our ability to express empathy and connect with one another.

There actually is an art to apology; a way we can own our own behavior and express our apologies in ways that go beyond just remedy the situation, they actually help us heal one another.

Join us for this episode of The Spark, where our guest will be psychologist and New York Times bestselling author Harriet Lerner, Ph.D., as she teaches us the subtleties of the art of speaking an authentic apology and helps us define a new framework for forgiveness.


Hosted by Stephanie James. Produced by Chris Lanphear for Loudspeaker Studios.

Hear new episodes Wednesdays at 9pm Eastern/7pm Mountain on Loudspeaker:

Listen to us on the RadioPublic app:

The Spark With Stephanie James is supported by its listeners, and by With over 180,000 titles to choose from, allows you to listen to an immense library of books for every taste on your iPhone, Android, Kindle, tablet, or computer, including Resilient by Rick Hanson and Molly’s Game by Molly Bloom. has a special offer for listeners of The Spark which includes a free audiobook of your choice and a 30-day free trial.

Learn more and get your free audiobook now at